Privacy Policy

Effective Date: 2026

MattressMAX On Demand respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us online.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you:

  • Book an appointment

  • Sign up for email updates

  • Opt in to SMS marketing

  • Make a purchase online

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Appointment details

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

This information is collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Process payments

  • Send confirmations and service-related messages

  • Send marketing emails (if opted in)

  • Send SMS marketing messages (if opted in)

  • Improve our website and advertising performance

  • Deliver relevant ads on platforms like Facebook and Instagram

We do NOT sell your personal information.

3. SMS Marketing & Communications

If you opt in to receive SMS messages:

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out at any time by replying STOP

  • For assistance, reply HELP or contact us directly

Your consent to receive marketing messages is not required to make a purchase.

4. Email Marketing

If you subscribe to our email list, we may send promotional emails and updates. You may unsubscribe at any time by clicking the unsubscribe link in any email.

5. Payment Information

Online payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Payment data is encrypted and handled in accordance with industry security standards.

6. Advertising & Tracking Technologies

We may use tracking tools such as:

  • Facebook Pixel

  • Instagram advertising tools

  • Other analytics and marketing technologies

These tools help us understand how visitors use our website and allow us to deliver relevant advertisements.

You may disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is 100% secure.

8. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have rights to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us.